Breaking Through
Transcending Personal Barriers by Laura Huckabee-Jennings

March 9, 2010

Have a Personal Vision

Filed under: Business Strategy,Career Development,Life Choices — Tags: , , , — Huckabee @ 6:07 pm

When you feel least motivated at work or in any role in your life, what is keeping you from being motivated?  Perhaps it is a poor work environment, insufficient rewards, a difficult boss or coworkers.  Or is it?

The surprising answer to motivational deficits are not individual relationships and physical environment or a lack of financial reward, but rather on your ability to control your destiny and the alignment of what you are doing to your personal values and vision.  Certainly all the variables in your surroundings help, and may make your work less onerous, but true motivation comes from internal factors:

  • Control of your own work: how, when and by what method you achieve the goal
  • Ability to do the job well: having the skills, knowledge and support to do a great job
  • Alignment of the goal with your own personal values and goals

The first two are driven by management culture, and are key elements of engagement, but the third is only possible if you have a sense of your own personal vision.  In fact, having a personal vision, a passion for something larger than your own personal gain, is such a strong motivator, that it can overcome the first two factors and drive you to unprecedented success and achievement.

Think about Gandhi who began a career as a mediocre lawyer, and discovered his purpose to overcome the abject poverty of his people, and their feelings of inferiority, and rose to greatness and influence on the power of that vision.

How can you develop your own personal vision?

First, start with identifying your core values, then work on envisioning a future in which those values are all honored to their highest in your life and work.  This becomes your personal vision.  Now look at the work and life you have and start planning how this can change into the life and work you need to manifest your personal vision.

Your vision enables your most powerful self to emerge.

February 25, 2010

Building Engagement

Filed under: Business Strategy — Tags: , , , , — admin @ 1:45 pm

Engagement is one of the most difficult concepts for most managers to grasp.  “What is engagement, what control do I have over it, and what would I do to increase it?”  And sometimes, “Why is this my job?”

Engaged employees work harder, are more productive, and actively build enthusiasm among fellow employees and customers.  If you are not the primary customer interface, think about the attitudes of the people in your company who are.  An actively engaged employee is going to go the extra mile to satisfy your customers and feel happy about doing it.

If your employees are not actively engaged (and the average percentage who are is 30%), they are either “not engaged” or worse, “actively disengaged”.  You may think of the actively disengaged as the whiners, complainers and others who spread disgruntlement throughout the organization.  You already know what impact the actively disengaged have on their coworkers – have you thought about how they treat your customers?  They don’t necessarily break procedure, but they are less cheerful, less helpful, and generally less willing to do the right thing for the customer.

So, if you weren’t before, you should now understand why engagement is part of any manager’s job.  It’s linked to critical measures like customer satisfaction, employee turnover, productivity and profit.

Secondly, you might ask, “How can I improve engagement?”  You probably have employees you think will never be engaged, but the average company has 25% of employees “actively disengaged”, while world-class companies only have 8% in this category.  Clearly there are some who cannot be budged out of this category, but most of them can be engaged.  Take responsibility for the level of engagement in your organization.  You can make a difference and you are contributing to the level of engagement you currently have.

But how do you build engagement?

Engagement starts with taking a personal interest in each employee.  Understand what they get out of work, help link their personal values and goals to those of the company or workgroup.  After this, begin to think of employees as assets that need development.  If you had expensive capital equipment on the factory floor, don’t you think you would pay for maintenance and upgrades as needed?  Well, employees are often the largest expense in any company, and yet they don’t get the training, mentoring and career development opportunities that would improve their productivity.

Find out what their strengths are, and find ways of using those on the job.  Find out their interests and look for ways to provide opportunities to grow and learn in areas they are interested in.  Celebrate successes, learn from failures and treat them like the valuable human capital they are.

You won’t be sorry you did.

Transcend LLC